These Terms & Conditions govern all bookings, reservations, and services offered by AB Cruisers.
By booking or boarding the vessel, guests agree to comply with the following terms.
1. Booking & Reservation Policy
- For scheduled morning and evening cruise tours, bookings may be available only for upcoming operational dates as decided by AB Cruisers.
- Infants up to 2 years of age may be allowed onboard free of cost unless otherwise specified.
- Group bookings, private events, puja bookings, parties, meetings, or special reservations shall be confirmed only upon receipt of 50% advance payment.
- The remaining balance amount must be paid before the scheduled cruise date. Failure to complete payment may result in cancellation.
2. No Show & Seat Allocation
- In case guests fail to report at the designated time, AB Cruisers reserves the right to release booked seats without refund.
- Seating arrangements may be modified by staff for safety or management requirements.
Cancellation & Refund Policy
3. Cancellation Charges- More than 48 hours before departure: 75% refund.
- Within 48 hours of departure: No refund shall be applicable.
- Taxes and payment gateway charges may be deducted from refunds.
- Requests must be submitted at least 7 days prior to the journey date.
- Rescheduling is subject to availability and management approval.
5. Operational Changes & Safety
- Itineraries and timings may change due to river conditions, weather, or government instructions.
- AB Cruisers reserves the right to deny boarding to disruptive or intoxicated guests.
7. Cleanliness & Conduct
- Smoking and unlawful activities onboard are strictly prohibited.
- Disposal of plastic or waste materials into the river is strictly prohibited.
- Any damage caused to the vessel property shall be recoverable from the responsible guest.
9. Limitation of Liability
- AB Cruisers is not liable for injury or loss beyond reasonable operational control.
- Vessel operation may be suspended or cancelled without notice in case of force majeure.